Terms & Conditions

Welcome to Innovative Pergolas. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your access to and use of the website, as well as any purchases or services provided by Innovative Pergolas. By using our website, you accept these terms in full.

2. Products and Services

We offer a range of products, including bioclimatic pergolas, fabric pergolas, awnings, guillotine systems, zip screens, and glass systems. All products are subject to availability. We reserve the right to modify, discontinue, or change the pricing of any product at any time without prior notice.

3. Orders and Payment

Order Process: By placing an order on our website, you agree to provide accurate and complete information. We will confirm your order via email once the transaction is processed.

Payment: Payments must be made in full at the time of ordering. We accept [Insert Payment Methods]. All prices are in [Insert Currency].

Cancellations: Once an order is placed and confirmed, it cannot be canceled or modified unless agreed upon by Innovative Pergolas.

4. Shipping and Delivery

Shipping: We offer shipping to select regions. Delivery times and costs may vary depending on your location. Shipping details will be provided during the checkout process.

Delays: We are not responsible for delays caused by circumstances beyond our control, including but not limited to weather conditions, customs, or transportation issues.

5. Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may request a return within [Insert Return Period] days of receiving the product. The product must be unused, in its original packaging, and in the same condition as when it was delivered.

Refunds: Refunds will be processed once the returned product is inspected and approved. Shipping fees are non-refundable.

Custom Products: Please note that custom-made pergolas or specially designed products are non-refundable.

6. Warranty

All products come with a warranty against manufacturing defects. Please refer to the product-specific warranty details. The warranty does not cover damage caused by improper installation, misuse, or normal wear and tear.

7. User Responsibilities

By using our website, you agree not to:

  • Engage in any unlawful or harmful activities.
  • Attempt to gain unauthorized access to any part of the website.
  • Interfere with the website’s security or functionality.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Innovative Pergolas and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. Limitation of Liability

Innovative Pergolas will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or in connection with these terms will be resolved exclusively in the courts of [Insert Jurisdiction].

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Innovative Pergolas 

Email: info@innovativepergola.com​

Phone: +966 59 359 5893